Customer Service Advisor — Part Time FTC (Wolverhampton)

Frontpage; Wolverhampton; On-site; GBP 10,000 - 40,000; Part time

Job summary

A well-known beverage supplier in Wolverhampton is seeking a Customer Service Advisor for a 12-month part-time role. You will be responsible for delivering high-quality customer support and managing communications efficiently through calls, chats, and emails. Ideal candidates will have strong communication skills, a team-oriented mindset, and a passion for customer service. The role offers competitive salary and benefits, including flexible hours and a supportive work environment.

Benefits

Product allowance for beverages

Company bonus scheme

Life Assurance

Access to 24/7 GP services

Company pension contribution

Generous holiday including bank holidays

High street discounts

Qualifications

• Recent call centre experience or customer facing environment would be advantageous.
• Strong communication skills with a sympathetic telephone manner.
• Passionate about providing high-quality customer focused services.

Responsibilities

• Deliver exceptional customer support service, maintaining a friendly manner.
• Communicate with customers through various channels effectively.
• Promote online digital applications to customers.

Skills

Sales Experience

Time Management

Customer Service

Excellent administration and IT skills

Job description

A well-known beverage supplier in Wolverhampton is seeking a Customer Service Advisor for a 12-month part-time role. You will be responsible for delivering high-quality customer support and managing communications efficiently through calls, chats, and emails. Ideal candidates will have strong communication skills, a team-oriented mindset, and a passion for customer service. The role offers competitive salary and benefits, including flexible hours and a supportive work environment.