Customer Service Advisor - Part Time

Search Consultancy; Liverpool; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a part-time Customer Service Advisor in Liverpool. The role involves contacting customers, promoting services, and managing databases. Ideal candidates should have strong communication skills and experience in customer service. This is a temporary position until the end of January 2026 with flexible working hours of 15-24 hours per week.

Qualifications

• Strong working knowledge of Microsoft Word, Outlook, and Excel.
• Excellent written and verbal communication skills.
• High attention to detail and ability to multitask.

Responsibilities

• Contact customers due for service and MOT appointments.
• Promote additional products and services.
• Manage and update customer databases.
• Provide administrative support to the service team.

Skills

Microsoft Word

Microsoft Outlook

Microsoft Excel

Communication skills

Attention to detail

Customer service

Job description

Customer Service Advisor (Part-Time, Temporary Contract)

Location: Liverpool
Contract Type: Temporary (until end of January 2026) immediate start
Working Hours: Part‑time, flexible between 15 – 24 hours per week
Working Days: Wednesdays, Thursdays, and Fridays between 08:00‑18:00
Hourly Rate: £12.60ph

About the Role

• Contact customers due for service and MOT appointments (including some sales activity)
• Promote additional products and services
• Manage and update customer databases
• Provide administrative support to the service team
• Occasionally cover basic service‑advising duties during staff absence

What We’re Looking For

• Strong working knowledge of Microsoft Word, Outlook, and Excel
• Excellent written and verbal communication skills
• High attention to detail and ability to multitask
• A proactive, team‑oriented attitude
• A passion for delivering outstanding customer service
• Proven ability to up‑sell and handle customer queries confidently

Ready to apply or want to learn more?
We’d love to hear from you!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age