Customer Service Advisor (Magherafelt)

Honeycomb; Magherafelt; On-site; GBP 20,000 - 25,000; Full time

Job summary

A trusted banking partner in Magherafelt seeks a Customer Service Advisor to deliver excellent customer experience and promote bank services. The role involves handling transactions, providing guidance on products, and maintaining secure banking practices. Ideal candidates will have customer service experience, strong communication skills, and attention to detail. Apply to make a positive impact in your community.

Qualifications

• Experience in a customer facing role is essential.
• Accuracy and reliability when managing cash is crucial.
• Excellent communication and interpersonal skills are required.

Responsibilities

• Provide exceptional service with every interaction.
• Handle cash and process transactions accurately.
• Complete daily reconciliations and follow audit procedures.
• Build relationships and promote the bank's services.

Skills

Customer facing experience

Communication skills

Attention to detail

Organizational ability

Job description

Honeycomb is delighted to be partnering with a highly respected and long-established banking organisation in Northern Ireland to recruit a Customer Service Advisor for its Magherafelt branch. This is a fantastic opportunity to join a trusted local business known for its commitment to outstanding customer care and strong community values.

The Role

As a key member of the branch team, you'll be the friendly face that customers rely on. Every day, you'll deliver an excellent customer experience whether that's assisting with queries, processing transactions, or offering helpful guidance on products and services.

You'll play an important part in helping customers manage their day-to-day banking needs efficiently and securely, while promoting the bank's digital and self-service options.

Your duties

• Providing exceptional service with every interaction, in a professional and friendly manner
• Handling cash and processing transactions accurately and securely.
• Completing daily reconciliations and following all audit and security procedures.
• Building relationships and promoting the bank's full range of services.
• Working closely with your colleagues to maintain a positive, team-focused environment.

About You

We're looking for someone who enjoys helping people and takes pride in providing a first-class service. You'll be confident, accurate when handling cash, and able to communicate clearly and warmly with customers.

Essential:

• Experience in a customer facing role.
• Accuracy and reliability when managing cash.
• Excellent communication and interpersonal skills.
• Strong organisational ability and attention to detail.

Desirable:

• Previous experience in banking, retail cash handling, or financial services.
• Full, clean UK driving licence.

Why Apply?

This role offers a brilliant chance to gain experience with a trusted financial brand while making a real impact in your local community.

How to Apply

If this sounds like the perfect fit for you, we'd love to hear from you! Send an up-to-date CV via the link provided or contact Adam Kelly, Recruitment Consultant at Honeycomb, on 028 9620 7050 or [e-mail] for a confidential chat.

Honeycomb is committed to providing an inclusive recruitment process. If you require adjustments due to a disability or accessibility needs, please let us know. We're proud to be an equal opportunities employer.