Customer Service Advisor - January Start!

Office Angels; Bridgwater; On-site; GBP 21,000 - 25,000; Full time

Job summary

A dynamic employment agency in Bridgwater is seeking a Customer Service Advisor to connect with customers through various channels and manage orders efficiently. The ideal candidate will be a strong communicator, organized, and detail-oriented, capable of thriving in a fast-paced environment. This role offers a generous holiday allowance, gym discounts, and a supportive team culture. Join us in making a positive impact while enjoying professional growth and a lively work atmosphere.

Benefits

Generous holiday allowance + option to buy 3 extra days

Discounted full gym membership & cycle-to-work scheme

Free on-site parking

Award-winning Employee Assistance Programme

Competitive pension scheme

Qualifications

• Excellent communication skills to engage with customers.
• Strong organizational abilities for detail-oriented tasks.
• Ability to remain calm under pressure and solve problems.

Responsibilities

• Answer queries via email, phone, and social media.
• Manage orders from start to finish using the ERP system.
• Keep customers updated on order status and service improvement.

Skills

Great communicator with a friendly, professional vibe

Organised and detail-focused

Adaptable and cool under pressure

Problem-solver with a positive attitude

Self-motivated and ready to learn

Job description

Customer Service Advisor

Location: Bridgwater, Somerset
Salary: £24,720 per annum
Hours: 37.5 hours per week, Monday-Friday (8:00am - 5:00pm)

Why You'll Love This Role

Looking for a role where you can bring your personality, energy, and ideas? Join a forward-thinking manufacturing company that values fresh perspectives and teamwork. You'll be part of a lively, supportive environment where no two days are the same, and your input really matters.

Perks You'll Enjoy

• Generous holiday allowance + option to buy 3 extra days
• Discounted full gym membership & cycle-to-work scheme
• Free on-site parking
• Award-winning Employee Assistance Programme
• Competitive pension scheme

What You'll Be Doing

• Connect with customers: Answer queries via email, phone, and social media - always leaving a great impression.
• Own the process: Manage orders from start to finish using the ERP system.
• Keep projects on track: Update customers so they're always in the loop.
• Collaborate: Work closely with Sales and Supply Chain teams to keep things moving.
• Improve: Spot opportunities to make service even better.

What We're Looking For

• Great communicator with a friendly, professional vibe
• Organised and detail-focused
• Adaptable and cool under pressure
• Problem-solver with a positive attitude
• Self-motivated and ready to learn

Ready to Join Us?

Apply online or send your CV to [e-mail]
Call Nicole on 01823 285440

Office Angels is an employment agency and business. We are an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.