Customer Service Advisor - January Start

Office Angels; Bridgwater; On-site; GBP 25,000; Full time

Job summary

A forward-thinking manufacturing company in Bridgwater is searching for a Customer Service Advisor to enhance customer engagement. The ideal candidate will be a great communicator, adaptable, and detail-focused, skilled in managing orders and collaborating with teams. This position offers a supportive environment where your contributions truly matter. The salary is set at £24,720 per annum, with a generous holiday allowance and additional perks.

Benefits

Generous holiday allowance + option to buy 3 extra days

Discounted full gym membership & cycle-to-work scheme

Free on-site parking

Award-winning Employee Assistance Programme

Competitive pension scheme

Qualifications

• Strong communication skills with a friendly, professional demeanor.
• Attention to detail and strong organizational abilities.
• Ability to adapt and remain calm under pressure.

Responsibilities

• Connect with customers via email, phone, and social media.
• Manage orders from start to finish using the ERP system.
• Provide project updates to customers.
• Collaborate with Sales and Supply Chain teams.
• Identify opportunities to enhance customer service.

Skills

Great communicator

Organised and detail-focused

Adaptable and cool under pressure

Problem-solver with a positive attitude

Self-motivated

Job description

Customer Service Advisor

Location: Bridgwater, Somerset
Salary: £24,720 per annum
Hours: 37.5 hours per week, Monday-Friday (8:00am - 5:00pm)

Why You'll Love This Role

Looking for a role where you can bring your personality, energy, and ideas? Join a forward-thinking manufacturing company that values fresh perspectives and teamwork. You'll be part of a lively, supportive environment where no two days are the same, and your input really matters.

Perks You'll Enjoy

• Generous holiday allowance + option to buy 3 extra days
• Discounted full gym membership & cycle-to-work scheme
• Free on-site parking
• Award-winning Employee Assistance Programme
• Competitive pension scheme

What You'll Be Doing

• Connect with customers: Answer queries via email, phone, and social media – always leaving a great impression.
• Own the process: Manage orders from start to finish using the ERP system.
• Keep projects on track: Update customers so they're always in the loop.
• Collaborate: Work closely with Sales and Supply Chain teams to keep things moving.
• Improve: Spot opportunities to make service even better.

What We're Looking For

• Great communicator with a friendly, professional vibe
• Organised and detail-focused
• Adaptable and cool under pressure
• Problem-solver with a positive attitude
• Self‑motivated and ready to learn

Ready to Join Us?

Apply online or send your CV to (url removed)
Call Nicole on (phone number removed)

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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