Customer Service Advisor - Immediate Start (4-Month Temp)

Page Personnel; Rochdale; On-site; GBP 10,000 - 40,000; Part time

Job summary

A community-focused organisation in Rochdale is seeking a Customer Service Advisor for a 4-month temporary role. This position involves responding to customer enquiries via phone and email, providing accurate information, and maintaining records of interactions. Candidates should have strong communication skills and experience in a customer-focused role. The role offers a competitive hourly rate, immediate start, and free on-site parking.

Benefits

Competitive hourly rate

Weekly pay

Free on-site parking

Immediate start

Qualifications

• Experience in a call centre environment preferred.
• Can commit to a 4-month temporary role.
• Understanding of confidentiality and professionalism.

Responsibilities

• Respond to customer enquiries via phone and email.
• Provide accurate information about services and resolve issues.
• Maintain records of customer interactions.
• Collaborate with colleagues for customer experience improvement.
• Identify and report recurring issues to improve service delivery.
• Assist customers in navigating resources and services.

Skills

Strong communication and interpersonal skills

Experience in a customer-focused role

Excellent organisational and time-management abilities

Proficiency in using computer systems and databases

Proactive attitude towards problem-solving

Job description

A community-focused organisation in Rochdale is seeking a Customer Service Advisor for a 4-month temporary role. This position involves responding to customer enquiries via phone and email, providing accurate information, and maintaining records of interactions. Candidates should have strong communication skills and experience in a customer-focused role. The role offers a competitive hourly rate, immediate start, and free on-site parking.