Customer Service Advisor - Home Working

White Rock Commercial; Manchester; Remote; GBP 40,000 - 60,000; Full time

Job summary

A customer service company is seeking a Customer Service Advisor for home working in Manchester. The role involves taking inbound calls, providing support, and ensuring a positive customer experience. Candidates should be confident communicators with prior customer service experience. Full-time hours with a flexible schedule from 8am-6pm and a competitive hourly rate of £12.21. Paid training is provided.

Qualifications

• Experience required in customer service roles.
• Must be confident and energetic.

Responsibilities

• Build rapport with customers in a consultative manner.
• Listen to customer needs to provide unique solutions.
• Provide exceptional customer service and complete administration accurately.

Skills

Customer Service Experience

Confident Communication

Job description

Customer Service Advisor – HOME WORKING

• Must live in Manchester**

Role Profile

Hourly Rate: £12.21ph- Paid Weekly

Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm

Paid Training: Full time training 9am - 5pm

Role Overview

We are looking for confident, energetic individuals for a Customer Service role in the Manchester area. This role involves taking inbound Customer Service calls; no Sales!

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

Our client is looking for a confident communicator.

This is an amazing opportunity with possibilities of progression and growth.

Responsibilities

• Build rapport with customers in a consultative manner
• Listen to the customers needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
• Ensure all administration is completed accurately

Qualifications

Customer Service Experience Is Required For This Position.