Customer Service Advisor – Home Working

Hairby Zindzi; Manchester; Remote; GBP 18,000 - 24,000; Full time

Job summary

A local service provider in Manchester is seeking a Customer Service Advisor. No prior experience is necessary as full training will be provided. The role focuses on engaging customers and handling various inquiries, while providing exceptional service. This position offers opportunities for progression within the company.

Qualifications

• No experience required; full training provided.
• Ability to engage with customers and address various queries.
• Strong focus on customer service skills.

Responsibilities

• Build rapport with customers in a consultative manner.
• Listen to customers' needs for effective solutions.
• Provide exceptional customer service with in-depth knowledge.

Skills

Confident communication

Energetic demeanor

Job description

No experience? No problem. Full training is provided to help you become an expert in our procedures and services. We are looking for confident, energetic individuals for a Customer Service role in the Manchester area. This role involves taking inbound Customer Service calls; no sales. As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries, and ensuring that the customer is dealt with in a professional manner while promoting a positive experience. We're looking for a confident communicator.

This is an amazing opportunity with possibilities of progression and growth.

Responsibilities

• Build rapport with customers in a consultative manner.
• Listen to the customers' needs to ensure a positive and unique solution to their queries.
• Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides.
• Ensure all administration is completed accurately.

If you are interested, please apply now!