Customer Service Advisor - Home Working

Interaction Recruitment; Remote; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Advisor for a temporary role based in Manchester. The position involves handling inbound customer service calls without sales pressure. Applicants must be confident and energetic, with prior customer service experience. This is a full-time position offering paid weekly, training provided, and requires flexibility in working hours. A positive and professional demeanor in customer interactions is essential for this role.

Qualifications

• Confidence and energy in customer interactions.
• Ability to build rapport with customers.
• Strong problem-solving skills.

Responsibilities

• Take inbound customer service calls.
• Provide support with various customer queries.
• Complete all administration accurately.

Skills

Customer Service Experience

Active listening

Communication

Job description

Applicants must live in Manchester.

Job Title: Customer Service Advisor – Home Working

Salary: £12.21 per hour, paid weekly

Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm.

Contract: Temporary, on-going

Paid Training: Full time training 9am - 5pm

Start Date: 6th January 2026

Company: Interaction Recruitment

Role Overview

We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. This role involves taking inbound Customer Service calls; no Sales!

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with several queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

Responsibilities

• Build rapport with customers in a consultative manner
• Listen to the customers’ needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
• Ensure all administration is completed accurately
• Customer Service Experience is required for this position.

If interested, apply now.