Customer Service Advisor – Home Working

Hairby Zindzi; Birmingham; Remote; GBP 18,000 - 22,000; Full time

Job summary

A customer service company in Birmingham is seeking confident, energetic individuals for a Customer Service Advisor role. No sales involved. You will engage with customers, responding to queries and ensuring a positive experience. This role offers training and opportunities for progression.

Benefits

Full training provided

Opportunities for progression

Qualifications

• No experience required; training will be provided.
• Ability to engage positively with customers.

Responsibilities

• Build rapport with customers in a consultative manner.
• Listen to customers' needs to ensure solutions.
• Provide exceptional customer service through detailed knowledge.
• Complete all administration accurately.

Skills

Confident communication

Energetic

Job description

No experience No problem Full training is provided to help you become an expert in our procedures and services.

We are looking for confident, energetic individuals for a Customer Service role in the Birmingham area. This role involves taking inbound Customer Service calls; no Sales!

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

We're are looking for a confident communicator.

This is an amazing opportunity with possibilities of progression and growth.

Responsibilities

• Build rapport with customers in a consultative manner
• Listen to the customers needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating indepth knowledge of the services the company provides
• Ensure all administration is completed accurately

If you are interested, please apply now!