Customer Service Advisor (Hiring Immediately)

Tesco PLC; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company is hiring a Customer Service Advisor in Brockhampton. This part-time position seeks a passionate individual ready to deliver exceptional customer service in a fast-paced environment. Responsibilities include assisting customers, maintaining shelves, and ensuring service speed. The role offers numerous employee benefits, including discounts, health support, and a retirement savings plan.

Benefits

10% off at Tesco after 3 months

Health checks at Tesco Pharmacy at 50% off

Retirement savings plan with matching contributions

Qualifications

• Experience within the wholesale or retail environment preferred.
• Must be willing to go the extra mile for customers.
• Punctuality and professional presentation are required.

Responsibilities

• Deliver excellent customer service in a dynamic environment.
• Maintain the speed of service through the tills.
• Assist with customer deliveries and accurately pick items.

Skills

Customer service passion

Can-do attitude

Retail experience

Job description

Customer Service Advisor (Hiring Immediately)

Location: Brockhampton, Gloucestershire, UK, GL51 9

Job Type: Part Time

Application Deadline: 2025-12-24

Job Description:

This is a Part Time position. The following information provides an overview of the skills, qualities, and qualifications needed for this role. We are looking for someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast‑paced environment where no two days are the same. We are a 5/7 day operation. We only recruit individuals who are aged 17 and over.

Customers are at the heart of everything we do; our customers need to be back in their own business as quickly as possible having found what they need. We keep the shelves full, provide speed of service through the tills, and wish them a fond farewell. Alternatively, our customers may need a delivery, and we are accurately picking what they need.

Responsibilities & Qualifications

• Ideally experience within the Wholesale or Retail environment
• A can‑do attitude
• A passion for customer service
• Be willing to go the extra mile
• Always be there, on time and properly presented

Benefits

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4‑day period after every four‑weekly pay day, i.e., thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses, and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
• Life Assurance – You are covered for death in service life cover of up to three times annual pay.
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package.