Customer Service Advisor: Growth, Training & Benefits

Scania Nederland B.V.; Banbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive company is seeking a Customer Service Advisor in Banbury to enhance customer interaction and manage service-related tasks. The ideal candidate will be passionate about delivering exceptional service and possess strong organizational abilities. Key responsibilities include greeting customers, coordinating servicing and maintenance, and managing administrative functions. The role offers a competitive salary starting from £26,500 plus excellent benefits, including in-house training and discounts at major retailers.

Benefits

In-house training provided

25 days holiday plus public holidays

Discounts on major retail outlets

4x basic salary life insurance

Annual 'Company Success Payment'

Qualifications

• Passion for delivering a first-class service.
• Ability to manage day-to-day administrative tasks.
• Comfortable working independently and using initiative.

Responsibilities

• Meet and greet customers on arrival.
• Manage administrative tasks confidently and efficiently.
• Plan, schedule, and coordinate work.
• Create and process job cards and provide updates.

Skills

Customer interaction

Organizational skills

Administrative tasks management

Job description

A leading automotive company is seeking a Customer Service Advisor in Banbury to enhance customer interaction and manage service-related tasks. The ideal candidate will be passionate about delivering exceptional service and possess strong organizational abilities. Key responsibilities include greeting customers, coordinating servicing and maintenance, and managing administrative functions. The role offers a competitive salary starting from £26,500 plus excellent benefits, including in-house training and discounts at major retailers.