Customer Service Advisor - Flexible Hours & Growth

Yorkshire Building Society; Ashton-under-Lyne; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading building society in Ashton-under-Lyne is seeking a Customer Service Advisor to build meaningful relationships with members and assist them with their financial needs without the pressure of sales targets. The role involves effective communication across various channels and a commitment to exceptional service. Benefits include flexible working arrangements, a competitive pension scheme, and health benefits. Apply now to join a supportive team.

Benefits

25 days holiday plus Bank Holidays

On-target bonus of up to 15%

Pension contribution up to 11%

Access to health and wellbeing benefits

Self-service benefits portal

Qualifications

• No need for a background in financial services.
• Open to candidates with various experiences.

Responsibilities

• Build relationships with members and help them find the right products.
• Communicate confidently across multiple channels.
• Focus on doing what's right without sales pressure.

Skills

Motivated to go the extra mile

Thrives in dynamic environments

Values diversity

Shows empathy and emotional intelligence

Builds strong relationships

Growth mindset

Confident using digital tools

Committed to personal development

Job description

A leading building society in Ashton-under-Lyne is seeking a Customer Service Advisor to build meaningful relationships with members and assist them with their financial needs without the pressure of sales targets. The role involves effective communication across various channels and a commitment to exceptional service. Benefits include flexible working arrangements, a competitive pension scheme, and health benefits. Apply now to join a supportive team.