Customer Service Advisor (Fixed-Term) – Maternity Cover

Williams Trade Supplies; Fareham; On-site; GBP 26,000 - 27,000; Full time

Job summary

A trade-only plumbing and heating merchant is seeking a Customer Service Advisor for a maternity cover role lasting from January to October 2026. The successful candidate will deliver outstanding customer support via phone and email while resolving challenges effectively. This full-time position requires experience in customer service and offers a salary between £26,000 and £27,000 per annum. If you are a proactive customer service professional, consider applying for this role located in Fareham.

Benefits

Part of a top company to work for

Supportive team environment

Qualifications

• Proven experience in customer service roles.
• Strong communication skills when dealing with customers.
• Ability to handle complaints and resolve issues effectively.

Responsibilities

• Deliver outstanding customer service via phone and email.
• Use initiative to rectify complaints and resolve challenges.
• Manage requests promptly and effectively.

Skills

Customer service experience

Problem-solving skills

Communication skills

Job description

A trade-only plumbing and heating merchant is seeking a Customer Service Advisor for a maternity cover role lasting from January to October 2026. The successful candidate will deliver outstanding customer support via phone and email while resolving challenges effectively. This full-time position requires experience in customer service and offers a salary between £26,000 and £27,000 per annum. If you are a proactive customer service professional, consider applying for this role located in Fareham.