Customer Service Advisor (Derby)

Gravity Recruit; East Midlands; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading recruitment service provider is seeking a Customer Service Advisor for their Derby branch. You will ensure outstanding customer service while achieving financial targets. Responsibilities include identifying revenue opportunities, maintaining store cleanliness, and complying with health and safety standards. The position offers a competitive salary, career progression through training, and a variety of benefits including bonuses and 20 days holiday.

Benefits

Training & Mentoring program

Bi-Annual store bonus Scheme

Company Sick Pay

Exclusive perks via Perkbox membership

Long Service recognition

20 days holiday plus bank holidays

Qualifications

• Excellent level of customer service.
• Ability to respond effectively to diverse customer needs.
• Understanding of Health & Safety procedures.

Responsibilities

• Contribute to financial targets of the store.
• Identify opportunities for increasing revenue.
• Ensure store cleanliness.
• Comply with company procedures.

Job description

Customer Service Advisor

Derby

Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join the team in their Derby branch.

Job Purpose

To guarantee their customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company

Main Responsibilities

• Contribute to the achievement of the financial targets of the store
• Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
• Respond effectively to the diverse needs of each customer
• Ensuring the store presents itself to a high standard of cleanliness
• Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
• Comply consistently with all company procedures

Package

£25,500 + Package + Benefits + Bonus

Benefits

• An excellent career in a fast-growing business
• Training & Mentoring program for great career progression
• Bi-Annual store bonus Scheme
• Company Sick Pay
• Access to exclusive perks via Perkbox membership
• Long Service recognition
• 20 days holiday per year plus bank holidays

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