Customer Service Advisor (Days & Nights)

Michael Page (UK); Stockport; On-site; GBP 10,000 - 40,000; Full time

Job summary

A respected not-for-profit organisation in Stockport is seeking a Temporary Customer Service Advisor for a 3-month role with the possibility of going permanent. You will be responsible for handling customer inquiries, providing compassionate care, and updating accounts in a CRM system. The ideal candidate has prior customer service experience and a flexible schedule for various shifts. This role offers competitive hourly pay and immediate start opportunities.

Benefits

Competitive hourly rate

Weekly pay

Opportunities for professional development

Possibility of permanent role

Qualifications

• Experience working within a customer service setting.
• Can commit to an ongoing temporary role with the view to go perm.
• A Full UK Driving License is essential for the role & successful DBS check.
• Fully flexible for 16-week rota including various shifts.

Responsibilities

• Answering calls and handling call-centre type queries related to customer well-being.
• Providing compassionate and empathetic care to customers.
• Updating customer accounts within a CRM system.
• Ad-hoc duties as and when required.

Skills

Customer service experience

Confident phone communication

Positive demeanour

Strong work ethic

Self-starter attitude

Team player

Job description

Overview

3 month temp role with possibility of going perm • Weekly pay & immediate start

About Our Client

This is a respected not-for-profit organisation based in Stockport, known for its commitment to providing excellent services to the community. As a medium-sized organisation, they specialise in helping individuals and families access essential resources and support.

Job Description

As a Temporary Customer Service Advisor (Days & Nights) you will:

• Answering calls and handling call-centre type queries related to customer well-being.
• Providing compassionate and empathetic care to customers.
• Updating customer accounts within a CRM system.
• Ad-hoc duties as and when required.

The Successful Applicant

To be successful in this role:

• Experience working within a customer service setting
• Can commit to an on-going temporary role with the view to go perm
• Confident on the phone and a positive demeanour
• Strong work ethic and a self-starter attitude.
• Team Player
• A Full UK Driving License is essential for the role & successful DBS check.
• Fully flexible is required for this as it does include different shifts on a 16 week rota which include days (06:00 - 16:00), (14:00 - 22:30) and (22:00 - 06:00).

What's on Offer

In return, our client can offer:

• Competitive hourly rate & weekly pay
• An opportunity to be made perm
• Immediate start after successful compliance checks
• Opportunities for professional development and growth

Please note we can only accept applications of candidates who do not need to serve notice.