Customer Service Advisor - 'Calling all Graduates'

ReQuire Consultancy; Salisbury; On-site; GBP 25,000; Full time

Job summary

A leading financial services organisation in Salisbury is seeking a Graduate Customer Service Executive to join their growing Service Centre. This role is ideal for recent graduates eager to make a difference and develop their skills. You will handle customer inquiries, build relationships, and contribute to improving services in a supportive environment with excellent training and progression opportunities.

Benefits

Competitive salary and benefits package

Structured training and mentoring

Excellent progression opportunities

Qualifications

• Recent graduate or soon to graduate looking to start a meaningful career.
• Communicates clearly and confidently, both written and spoken.
• Works well in a team and stays calm in a busy environment.

Responsibilities

• Handle calls and emails, providing friendly, accurate information.
• Build rapport and lasting relationships with customers and colleagues.
• Contribute ideas to improve processes and enhance the service journey.

Skills

Strong communication skills

Problem-solving

Teamwork

Eagerness to learn

Education

Recent graduate

Job description

Overview

Calling all graduates! Are you ready to launch your career with a company that values curiosity, communication, and growth? If you’re a people person who loves solving problems and making a real difference, this could be the perfect opportunity to kickstart your professional journey.

We’re recruiting on behalf of a leading financial services organisation in Salisbury, looking for Graduate Customer Service Executives to join their growing Service Centre. Whether you’re looking for your first permanent role or a 12-month fixed-term contract to gain experience, this is a brilliant place to start building your career.

What you’ll be doing

• Handle calls and emails, providing friendly, accurate information
• Build rapport and lasting relationships with customers and colleagues
• Go the extra mile to ensure every customer has a positive experience
• Contribute ideas to improve processes and enhance the service journey
• Benefit from a fantastic six-week training programme to set you up for success

About you

Of course, some experience of working within Financial Services is a huge advantage, but if not, just a great attitude, strong communication skills, and a desire to learn.

You’ll be someone who:

• Is a recent graduate (or soon to graduate) looking to start a meaningful career
• Loves helping people and solving problems
• Communicates clearly and confidently, both written and spoken
• Works well in a team and stays calm in a busy environment
• Is eager to learn, grow, and develop within a professional setting

What’s in it for you

• Competitive salary and benefits package
• 35 hours per week, Monday–Friday
• Smart, modern offices in central Salisbury
• A supportive, inclusive culture with structured training and mentoring
• Excellent progression opportunities — the business promotes from within
• A chance to start your career with a respected, people-focused employer

If you’re a graduate with great communication skills and a passion for helping others, this is your chance to step into a rewarding role with real career potential.

Get in touch with Liam today to find out more and apply.