Customer Service Advisor - 6‑Month FTC, Growth Prospects

Olleco; Shaw; On-site; GBP 25,000; Full time

Job summary

A leading renewable energy company in the UK is looking for a Customer Service Advisor for a 6-month fixed-term contract. You will provide exceptional customer service, assist with account management, and work closely with operational teams. Ideal candidates will have some experience in customer service or sales, strong communication skills, and a proactive approach to problem-solving. The role offers competitive pay and benefits, including opportunities for career growth.

Benefits

Pension

Life Assurance

20 Days’ Holiday

Wellbeing support

Career development opportunities

Qualifications

• Previous experience in a customer service or sales role preferred, ideally phone-based.
• Working knowledge of computer and phone systems.
• Good written and verbal communication skills.

Responsibilities

• Deliver amazing customer service by building rapport with customers.
• Identify and resolve potential issues proactively.
• Manage customer accounts effectively.

Skills

Customer service skills

Communication skills

Ability to follow processes

Computer and phone systems experience

Education

GCSEs in English and Maths at grade C / 4 or equivalent

Job description

A leading renewable energy company in the UK is looking for a Customer Service Advisor for a 6-month fixed-term contract. You will provide exceptional customer service, assist with account management, and work closely with operational teams. Ideal candidates will have some experience in customer service or sales, strong communication skills, and a proactive approach to problem-solving. The role offers competitive pay and benefits, including opportunities for career growth.