Customer Service Advisor

Interaction Recruitment; Woodlands; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Advisor for an office-based role in Bradley Stoke. You will manage inbound calls from customers of RAC seeking certificates for driving abroad and handle any complex queries or complaints. This ongoing temporary position offers a pay rate of £12.21 per hour with Monday to Friday hours from 9am to 5pm.

Benefits

Free car park

Excellent public transport links

Qualifications

• Experience in handling customer service calls.
• Able to manage complex queries and complaints.

Responsibilities

• Take inbound calls from customers seeking certificates for driving abroad.
• Handle complex customer queries and complaints.

Skills

Inbound customer service experience

Ability to handle complex queries

Job description

£12.21 per hour

Monday to Friday 9am-5pm

Office based in Bradley Stoke

ASAP start

Ongoing temporary role

We are currently recruiting for a Customer Service Advisor to work for RAC based at their office in Bradley Stoke. The office has a large, free car park and excellent public transport links. In this role, you will take inbound calls from RAC members looking to obtain a certificate to drive abroad.

• Inbound customer service calls
• Working in the Customer care team handling complex queries and / or complaints