Customer Service Advisor

Elite Personnel Services Ltd; Wakefield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading recruitment agency in Wakefield is seeking an experienced Customer Service Advisor for a temporary role of approximately 3 months, with the possibility of becoming permanent. The ideal candidate should have prior experience in customer service, excellent communication skills, and a professional telephone manner. The job offers a friendly team environment and free parking.

Benefits

Friendly working environment

Free parking

Qualifications

• Previous experience of working in a customer service environment.

Responsibilities

• Answering incoming calls.
• Dealing with queries and chasing up information.
• Updating clients accordingly.
• Showing empathy when required.
• Using the system to source information.

Skills

Excellent communication skills

Professional telephone manner

Job description

Are you an experienced Customer Service Advisor? Are you free to start work immediately on a temporary basis for approximately 3 months, possibly permanent? Would you like to work within a very friendly team environment? Is Wakefield, West Yorkshire convenient for you? If so, this could be just the job for you!

Duties

• Answering incoming calls
• Dealing with queries chasing up information and updates
• Updating clients accordingly
• Showing empathy when required
• Using the system to source information

Requirements

• Previous experience of working in a customer service environment
• Excellent communication skills at all
• A professional and courteous telephone manner

In return, our client offers an incredibly pleasant and friendly working environment together with free parking!

This role is initially temporary for approximately 3 months with a view to possibly permanent.

If you are interested, please call Deborah IMMEDIATELY on 01274 865878 to discuss further.

Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work‑seekers for permanent positions, and as an Employment Business in the case of work‑seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.