Customer Service Advisor

Gravity Recruit; Stevenage; On-site; GBP 27,000; Full time

Job summary

A leading recruitment agency is seeking a full-time Customer Service Advisor in Stevenage. This role involves ensuring exceptional service while achieving sales targets. The ideal candidate should possess strong sales and customer service skills. The position offers a competitive salary of £26,265 with excellent benefits including career progression, training, and a bi-annual bonus scheme.

Benefits

Excellent career in a fast-growing business

Training & Mentoring program

Bi-Annual store bonus Scheme

Company Sick Pay

Access to exclusive perks via Perkbox

Long Service recognition

20 days holiday per year plus bank holidays

Responsibilities

• Contribute to the achievement of the financial targets of the store.
• Identify and quantify the potential from each customer for increasing revenue.
• Respond effectively to the diverse needs of customers.
• Ensure the store presents itself to a high standard of cleanliness.
• Adhere to Health & Safety procedures for the benefit of customers and staff.
• Comply consistently with all company procedures.

Skills

Sales Experience

Time Management

Order Management System

Customer Service

Dealership Experience

GM Vehicles

Retail Sales

Tire Service

Automotive Repair

OSHA

Service Writing

Automotive Service

Job description

Customer Service Advisor

Stevenage

Our client is one of the fastest growing companies in the UK in their field. They are currently looking for an Customer Service Advisor to join the team in their Stevenage branch.

Job Purpose

To guarantee their customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company

Main Responsibilities

• Contribute to the achievement of the financial targets of the store
• Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
• Respond effectively to the diverse needs of each customer
• Ensuring the store presents itself to a high standard of cleanliness
• Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
• Comply consistently with all company procedures

Package :

26265 Package Benefits

Benefits

• An excellent career in a fast-growing business
• Training & Mentoring program for great career progression
• Bi-Annual store bonus Scheme
• Company Sick Pay
• Access to exclusive perks via Perkbox membership
• Long Service recognition
• 20 days holiday per year plus bank holidays

By applying for this role you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website.

If you wish to exercise your right to access erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.

Key Skills

• Sales Experience
• Time Management
• Order Management System
• Customer Service
• Dealership Experience
• GM Vehicles
• Retail Sales
• Tire Service
• Automotive Repair
• OSHA
• Service Writing
• Automotive Service

Employment Type : Full Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 26265 - 26265