Customer Service Advisor

Gap Personnel; Southend-on-Sea; On-site; GBP 10,000 - 40,000; Full time

Job summary

A well-established staffing agency in the UK seeks an experienced Customer Service Advisor for inbound calls and customer support. Ideal candidates will have call centre experience and excellent communication skills. This full-time temporary role offers £12.21 per hour with potential for permanent placement and ongoing work until Christmas.

Benefits

Weekly pay

Ongoing work until Christmas

Potential for permanent placement

Supportive team environment

Qualifications

• Experience in a call centre environment.
• Proficient in delivering excellent customer service.
• Strong communication capabilities.

Responsibilities

• Answer incoming calls promptly and professionally.
• Assist customers with queries and provide accurate information.
• Log and update customer details in the system.
• Maintain a positive and helpful attitude.

Skills

Previous call centre experience

Excellent customer service skills

Strong communication and problem-solving abilities

Ability to work Monday to Friday, 9:00 AM – 5:00 PM

Job description

Are you an experienced Customer Service Advisor with strong call centre experience? Do you enjoy answering phones and delivering excellent customer support? If so, this is the perfect opportunity for you!

We’re recruiting for a Customer Service Advisor role where you’ll handle inbound calls, resolve queries, and provide outstanding service. This is a full-time temporary position running until Christmas, with the chance to become permanent for the right candidate.

Ideal Skills and Experience

• Previous call centre experience
• Excellent customer service skills
• Strong communication and problem-solving abilities
• Ability to work Monday to Friday, 9:00 AM – 5:00 PM

Key Responsibilities

• Answer incoming calls promptly and professionally
• Assist customers with queries and provide accurate information
• Log and update customer details in the system
• Maintain a positive and helpful attitude at all times

Benefits

• Weekly pay
• Ongoing work until Christmas
• Potential for permanent placement
• Supportive team environment

Pay Rate: £12.21 per hour

About the Company

Our client is a well-established business committed to delivering exceptional customer service. They value professionalism, reliability, and a positive attitude.

Interested? Apply now or send us your cv to [e-mail] and one of the consultants will be in touch.