Customer Service Advisor

Forticrete; Sheffield; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading building products company in Sheffield is seeking a Customer Service Advisor to join their team. In this role, you will manage sales enquiries by phone and computer, ensuring accuracy in dealing with pricing queries. The company is committed to innovation and sustainability, offering a dynamic environment for career growth. Ideal candidates should possess strong communication skills and a proactive approach to sales. This is a great opportunity to join a forward-thinking organization dedicated to building a better future.

Responsibilities

• Dealing with sales enquiries by telephone and using the computer system with utmost accuracy.
• Proactive selling.
• Precise recording, monitoring and day to day dealing of all internal and external pricing enquiries.

Job description

Overview

WE ARE 200 years of history and over 2,300 employees strong. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions.

Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work better. With eight core product categories, underpinned by expert design and technical services, we work with architects, builders, merchants and the wider construction supply chain to build the face of Britain.

We are fully committed to a net zero future and continue to invest in expertise and product development to manufacture more efficiently and sustainably. We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building.

To support our progress, we are currently recruiting for a Customer Service Advisor to come and join our team at our Anstone site, Kiveton Park, Sheffield, S26 6NQ.

Responsibilities

Specific responsibilities include :

• Dealing with sales enquiries by telephone and using the computer system with utmost accuracy.
• Proactive selling.
• Precise recording, monitoring and day to day dealing of all internal and external pricing enquires to increase sales.