Customer Service Advisor

Utility Collections Ltd; Poulton-le-Fylde; On-site; GBP 27,000 - 29,000; Full time

Job summary

A customer service-focused company in the UK is looking for a Customer Service Advisor to assist clients with inquiries and concerns. The role is office-based in Poulton-le-Fylde and offers a salary between £27,000 and £28,500. Candidates will receive full training and ongoing development in a supportive team environment. This position is ideal for individuals passionate about customer service and looking to grow within a scaling business making a positive impact in the energy sector.

Benefits

24 days annual leave + Bank Holidays

Full training and ongoing development

Supportive team environment

Qualifications

• Strong communication skills.
• Ability to work in a team environment.
• Passion for customer service.

Responsibilities

• Assist customers with inquiries and concerns.
• Provide solutions and escalate issues as needed.
• Maintain a professional and positive attitude.

Job description

Overview

Customer Service Advisor — Poulton-le-Fylde, FY6 8JX (office based)

Details

• Salary £27,000 to £28,500
• Working hours: Monday to Friday 9am – 5pm
• 24 days annual leave + Bank Holidays

What’s in it for you?

• Full training and ongoing development
• Join a growing, dynamic, and supportive team
• Be part of a scale-up business making a real difference in the energy sector