Customer Service Advisor

Resource Recruitment Careers; Poole; On-site; GBP 26,000; Full time

Job summary

A leading decorative homeware manufacturer in Poole is seeking a Customer Service Advisor to be the first point of contact for all enquiries regarding stock, lead times, pricing, and orders. The ideal candidate will possess strong customer service skills and be committed to providing an excellent experience. This permanent position offers a salary of £26,000 per annum, with 39 hours per week, Monday to Friday.

Qualifications

• Experience in customer service is preferred.
• Ability to communicate effectively through various channels.
• Friendly and helpful demeanor.

Responsibilities

• Provide a helpful and cheerful customer experience via telephone and email.
• Promptly answer customer enquiries regarding stock, order progress, pricing etc.
• Accurately process customer orders.

Skills

Customer service skills

Effective communication

Problem-solving

Job description

Customer Service Advisor

Job Location : Poole, Dorset (nr Fleetsbridge)

Job Type : Permanent

Salary : £26,000 per annum

Hours : 39 hours per week, Monday Thursday 8am 5pm & Friday 8am 4pm

An excellent opportunity has arisen to join a leading decorative homeware manufacturer to work within their Customer Service Team.

You will be the first point of contact for all enquiries regarding stock, lead times, pricing and orders and the company is looking for the team to provide and excellent customer experience.

Some of your duties will include :

• Providing a helpful and cheerful customer experience via telephone and email
• Promptly answering customer enquiries regarding stock, order progress, pricing etc.

Accurately processing customer orders < / span...