Customer Service Advisor

Personnel Selection; Picket Piece; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking 6 temporary Customer Service Advisors for a company in Andover. This fast-paced role requires resilience and effective communication as you handle incoming calls, update the CRM, and manage queries. Candidates should have a strong customer service background and availability to start immediately. Flexibility with working hours is provided. Apply now for immediate review.

Qualifications

• Experience in a customer service role, ideally in a fast-paced environment.
• Ability to handle queries under pressure.
• Familiarity with CRM systems.

Responsibilities

• Take incoming calls and input information into the CRM.
• Handle queries on existing cases.
• Communicate with external contacts for updates.

Skills

Resilience

Empathy

Organization

Effective communication

Job description

Personnel Selection are working with this fantastic company, based on Walworth Industrial Estate in Andover, who are recruiting for 6 temporary Customer Service Advisors to join them ASAP and commit until end of March 2026.

This role would suit a resilient, confident, empathetic and organised individual who is used to working in a fast paced environment.

You will be taking incoming calls and taking information from the caller to be added to the CRM, as well as handling queries on existing cases and communicating with external contacts to gain updates.

The role requires a 40 hour week and you can elect work from the following hours: 8 - 4:30, 8:30 - 5, 9 - 5:30 or 9:30 - 6.

If you are available immediately, have a strong background in customer service and can communicate effectively when under pressure, please do send your CV for immediate review!