Customer Service Advisor

Jacob Thomas Associates; Leicester, Stamford, Melton Mowbray; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

An international customer service firm in Leicester is looking for Customer Service Advisors to assist with a busy sales period. This temporary role offers flexible shifts and a chance for permanent opportunities for suitable candidates. Ideal for those with a good telephone manner and customer service experience. Benefits include a great working environment, free parking, and training opportunities.

Benefits

Great working environment

Free Car Parking

Hybrid working offered once permanent

Training and development opportunities

Fantastic Canteen facilities

Qualifications

• Good telephone manner.
• Ability to work to tight deadlines.
• Experience within any customer service sector preferred.
• Team player.
• Potentially suitable for students.

Responsibilities

• Answer all incoming calls.
• Process orders via phone and internet.
• Data input.
• Work to set procedures, targets and Health & Safety Guidelines.

Skills

Customer Service

Telecommunications

Data Entry

Business-to-Customer

Inbound

Job description

Key Skills: Customer Service Advisor, Telecommunications, Customer Service, Data Entry, Business-to-Customer, Inbound

Salary: £12.21 per hour

Shift Pattern: Various shifts available, Monday – Saturday 8:00am – 8:00pm Sunday 10:00am – 6:00pm must be flexible with working hours includes evening and weekend work. Working hours 12 – 40 per week

Location: Melton Mowbray, Cottesmore, Edith Weston, Leicester, Stamford, Corby, Uppingham

We have some very exiting opportunities for Customer Service Advisors to assist with the busy sales period for an international business based in Oakham. This is an fantastic opportunity to be part of a professional customer service team delivering first line support for a successful distribution centre. This role is temporary however for the right candidates could lead to more. There are genuine progression opportunities within the business for star performers.

The Benefits:

• Great working environment
• Free Car Parking
• Hybrid working offered once permanent offer made
• Training and development opportunities
• Fantastic Canteen facilities

The Role:

• Answering all incoming calls
• Processing orders via phone and internet
• Data input
• Working to set procedures, targets and Health & Safety Guidelines

Our Ideal Candidate:

• Good telephone manner
• Work to tight deadlines
• Work within a team environment
• Previous experience would be an advantage within any customer service sector
• Potentially suitable for students during their term break

Interested in this opportunity? Please apply directly through this website down below, or call us on 0116 277 9854 . Or alternatively, please see below or click here to view our other immediately available vacancies.

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