Customer Service Advisor

Michael Page; Hessle; Hybrid; GBP 24,000; Full time

Job summary

A recruitment agency is looking for a Customer Service Advisor in Hull. The ideal candidate will have previous customer service experience, be a confident communicator and a team player. Full training will be provided, and no prior experience in a similar role is required. The position offers a salary of £23,810, hybrid working, and excellent employee benefits.

Benefits

Full training provided

Excellent progression and development

Fabulous benefits

No shift patterns or weekends

Lovely team and culture

Qualifications

• Experience in customer service from retail or hospitality.
• Confident communicator over the phone and in person.
• Passionate about client care and delivering the best experience.
• Ability to work under pressure in a fast-paced environment.
• Excellent team player.

Responsibilities

• Handle calls from clients relating to their remortgage transaction and provide excellent support.
• Work closely with banks and other third parties to support a seamless remortgage process.
• Collaborate with other members of the business to deliver a high-quality customer experience.

Skills

Customer service experience

Confident communication

Team player

Ability to work under pressure

Job description

Overview

Are you currently working in hospitality or retail and looking to transfer your skills into more of an office based environment? Do you want to join a business which will invest in you from day one and provide you with the best training? Would you like to join a fun and vibrant team that is like one big family? Then this could be the role for you—we are looking for a Customer Service Advisor in Hull!

Client Details

Are you currently working in hospitality or retail and looking to transfer your skills into more of an office based environment? Do you want to join a business which will invest in you from day one and provide you with the best training? Would you like to join a fun and vibrant team that is like one big family? Then this could be the role for you—we are looking for a Customer Service Advisor in Hull!

Description

As a Customer Service Advisor you will be at the forefront of the business handling calls from clients in relation to their remortgage transaction. You will be supporting with a range of queries mainly over the telephone providing excellent support and guidance and ensuring all clients have an excellent experience. The role will be working closely with banks and other third parties alongside working closely with other members of the business to provide a seamless remortgage transaction. If you are passionate about helping and supporting customers we would love to hear from you!

Responsibilities (from Description)

• Handle calls from clients relating to their remortgage transaction and provide excellent support and guidance to ensure a positive client experience.
• Work closely with banks and other third parties to support a seamless remortgage process.
• Collaborate with other members of the business to deliver a high-quality customer experience.

Profile / Qualifications

• Previous customer service experience this could be from a range of backgrounds such as retail and hospitality
• A confident communicator over the telephone and in person
• Passionate about client care and delivering the best experience
• Able to work under pressure in a fast paced environment
• An excellent team player

Job Offer

• Salary of £23810
• Reputable business within the Legal Sector
• No experience required
• Welcome candidates from a retail and hospitality background
• Full training provided
• Excellent progression and development
• Fabulous benefits
• Hybrid working
• Central location in Hull
• No shift patterns or weekends
• Lovely team and culture
• Immediate interview