Customer Service Advisor

FASHION PERSONNEL; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-established high-street retailer in the Greater London area is seeking a Customer Service Advisor for a temporary position starting ASAP until February 2026. The role involves managing customer service enquiries through phone and email, sharing feedback with management, and performing admin tasks. Candidates should have previous customer service experience, excellent interpersonal skills, and familiarity with Zendesk is a plus. Benefits include a competitive salary paid weekly, paid holidays, and a pension scheme opportunity.

Benefits

Competitive salary

Paid holiday

Opportunity to join a pension scheme

Qualifications

• Previous experience in a customer service role is required.
• Excellent customer service skills are necessary.
• Proactive and enthusiastic candidates will excel.

Responsibilities

• Manage customer service enquiries via phone and email.
• Share customer feedback with senior management.
• Perform administrative tasks as needed for the team.

Skills

Customer service skills

Proactivity

Enthusiasm

Tools

Zendesk

Job description

A new opportunity has arisen for a customer service advisor to join this high‑street retailer on a temporary basis starting ASAP until February 2026. The company is a well‑established business specialised in producing high‑quality sportswear and outdoor apparel.

Responsibilities: You will be responsible for managing customer service enquiries over the phone and e‑mail, sharing customer feedback with senior management and any ad‑hoc admin tasks that are needed for the team.

Qualifications: The successful candidate will have previous experience working in a similar customer service role, excellent customer service skills and be proactive and enthusiastic. Prior experience using Zendesk would also be advantageous.

Benefits: As a temp, you will receive a competitive salary rate that is paid on a weekly basis as well as paid holiday and the opportunity to join a pension scheme.

This role is temporary and it is likely to be filled ASAP, so apply today to avoid missing out!