Customer Service Advisor

5Q Consultancy; Godalming; On-site; GBP 24,000; Full time

Job summary

A growing business in Godalming is seeking a Customer Service Executive to join their busy service team. The role includes managing your own schedule, answering incoming calls, and ensuring compliance of documents. Strong communication skills, the ability to multitask, and excellent computer literacy are essential. This is a great opportunity for someone who thrives under tight deadlines and is able to work effectively both independently and as part of a team.

Qualifications

• Strong written and spoken communication skills are essential.
• Ability to manage multiple tasks effectively is required.
• Excellent computer literacy and attention to detail are mandatory.

Responsibilities

• Take incoming calls and answer queries.
• Monitor data to ensure information is current.
• Arrange documents ensuring compliance.

Skills

Strong written and spoken communication skills

Proven multi-tasking skills

Excellent computer literacy

Attention to detail

Ability to manage your own day

Job description

Customer Service Executive

Godalming

£24,000

A fantastic opportunity to join a dynamic business, who due to a continued growth period are looking for a dedicated individual to join a busy service team.

You will be fully responsible for your own schedule and time management will be vital to be successful in this role.

Main duties

• Take incoming calls with the view to answer and queries
• Monitoring data to ensure all information is kept up to date
• Arranging documents and ensuring it is compliant
• Assisting the team and answering calls.

Required skills

• Strong written and spoken communication skills
• Proven at multi-tasking skills
• Excellent computer literacy
• Attention to detail
• Thrive in working to tight deadlines
• A calm and professional approach
• Time management skills
• Strong administrative skills
• A flexible approach
• Ability to manage your own day