Customer Service Advisor

Jobwise plc; Gatley; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-established medical company in South Manchester is looking for a Temporary Customer Service Advisor. You will assist with patient and doctor queries, manage phone communications, and undertake administrative tasks. Ideal candidates should have previous administration experience, excellent customer service skills, and be IT literate. This role offers an hourly pay rate of £12.53 and is Monday to Friday, 8:00-16:00 or 9:00-17:00.

Benefits

Weekly pay

Easily accessible by public transport

Free parking available

Qualifications

• Previous Administration experience required.
• Experience in a medical environment is an advantage.
• Friendly demeanor and proven customer service skills.

Responsibilities

• Respond to queries from patients and medical staff.
• Answer phone calls politely and efficiently.
• Input information accurately into the system.
• Deal with departmental administration.

Skills

Administration experience

Customer service skills

IT literate

Telephone handling skills

Ability to prioritise workload

Multitasking

Job description

Temporary Customer Service / Admin role starting immediately to work for a well-established medical company in South Manchester. This is a temporary position for 4 weeks, paying an hourly rate of £12.53 per hour.

What will you be doing as a Customer Service Advisor?

• Respond to all queries and requests for appointments from patients, doctors and other medical staff
• Answer telephone in a polite and efficient manner
• Deal with enquiries in a timely manner
• Input all information accurately onto the computer system
• Problem solving
• Deal with any administration for the department

We would LOVE to hear from you if you have the following skills and experience:

• Must have previous Administration experience, and it would be an advantage to have worked within a medical environment
• Friendly and have proven customer service skills
• Must be IT literate, have strong customer service and telephone handling skills
• Able to prioritise workload and multitask

What will you get in return for your work as a Customer Service Advisor?

• Monday to Friday office hours, 8.00-4.00pm or 9-5.00pm
• Weekly pay
• £12.53ph pay rate
• Easily accessible by public transport links
• Free parking available close by

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.