Customer Service Advisor

ECSC The Beach; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A public sector client is seeking a Customer Service Advisor in Edinburgh for a temporary role. The position involves welcoming customers, responding to queries, and various administrative tasks. Ideal candidates will have experience in face-to-face customer service and an enthusiastic demeanor.

Qualifications

• Proven track record in customer service in a face-to-face environment.
• Enthusiastic approach required.

Responsibilities

• Meet customers upon their arrival at the centre.
• Answer queries from customers.
• Guide customers to the relevant area.

Skills

Customer Service

Enthusiasm

Job description

Pertemps are currently working with our public sector client to recruit for a Customer Service Advisor on a temporary basis in the Captains Road area of Edinburgh.

Location - Captains Road area of Edinburgh

Duration - Temporary, ongoing

Hours - Monday - Thursday 0830 - 1615 and Friday 0830 - 1600

Pay rate - £13.48 per hour

Immediate start

The Successful Candidates Will Be

• Meeting customers upon their arrival at the centre
• Answering queries from customers
• Guiding customers to the relevant area of the building
• Checking customers documentation
• Scanning, photocopying and filing
• Taking payments
• Any other duties as required
  
  

You should have a proven track record in customer service in a face to face environment and be enthusiastic in your approach.

If you are interested in these roles, please apply online immediately.