Customer Service Advisor

Essential Employment Careers; Bournemouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is looking for a Customer Service Advisor in Bournemouth. This full-time temporary position offers £13.26 per hour and involves responding to customer enquiries, providing information, and maintaining high customer service standards. Candidates should be prepared for possible pre-employment checks. Interested applicants should send their CV with reference number 5279576.

Qualifications

• Ability to respond to customer enquiries promptly and helpfully.
• Experience with internal systems for logging enquiries.
• Capability to escalate issues when necessary.

Responsibilities

• Respond to customer enquiries via phone and email.
• Provide clear and helpful information across multiple service areas.
• Log and track enquiries using internal systems.

Skills

Excellent communication skills

Problem-solving abilities

Attention to detail

Job description

Customer Service Advisor needed in Bournemouth. Paying £13.26 per hour, reference number 5279576.

Full-time hours on a temporary basis.

Key Responsibilities

• Respond to customer enquiries via phone and email.
• Provide clear and helpful information across multiple service areas.
• Log and track enquiries using internal systems.
• Escalate complex issues to relevant departments when necessary.
• Maintain a high standard of customer care and service delivery.

If you are interested in the role, please email your CV quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references, so please be prepared.

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