Customer Service Advisor

OPRA GROUP; Belfast; On-site; GBP 20,000 - 24,000; Full time

Job summary

A financial services organization in Belfast is seeking a motivated Customer Service Advisor to support clients and financial institutions. This role offers full training and a supportive environment, making it an excellent opportunity for those starting their career or seeking a new challenge. Candidates will benefit from strong teamwork, comprehensive training, and development opportunities. Join a dynamic culture that values collaboration, innovation, and inclusion. Apply now to take your first step in the financial services industry.

Benefits

Comprehensive training and development opportunities

Work-life balance

Positive company culture

Qualifications

• No prior experience needed as full training is provided.

Responsibilities

• Serve as the first point of contact for inbound calls.
• Support clients, Independent Financial Advisors, and other financial institutions.

Skills

Excellent telephone manner and confident call-handling skills

Strong PC and keyboard abilities

Ability to manage time effectively and stay organised

A genuine commitment to delivering excellent service

Job description

New Year! New Start!

Are you someone who thrives on delivering excellent customer service and enjoys being part of a supportive team? We are looking for motivated and friendly individuals to join an incredible company as a Customer Service Advisor.

Benefits

• Comprehensive training and development opportunities
• Work-life balance
• Financial wellness
• Positive company culture
• supportive colleagues
• Supportive environment
• Good transport links with easy access to transportation
• Dynamic work culture that fosters collaboration, innovation, diversity, and inclusion
• A potential to continue to a permanent role

About the Role

As the first point of contact on a variety of inbound calls, the Customer Service Advisor will play a key role in supporting clients, Independent Financial Advisors (IFAs), investors, and other financial institutions. You’ll be joining a welcoming, development-focused environment with the opportunity to gain valuable experience in the financial services industry.

What You’ll Need

• Excellent telephone manner and confident call-handling skills
• Strong PC and keyboard abilities
• Ability to manage time effectively and stay organised
• A genuine commitment to delivering excellent service
• No prior experience needed as full training is provided

This role is ideal for anyone who wants to build a career in a supportive environment. As a Customer Service Advisor, you’ll benefit from full training, ongoing learning, and clear opportunities to develop. Whether you’re starting your career or looking for a new challenge, this is the perfect place to grow.

If you’re ready to bring your skills and enthusiasm to this fantastic opportunity, apply now to become the next Customer Service Advisor