Customer Service Advisor

Pertemps Bond; Barnsley; On-site; GBP 10,000 - 40,000; Part time

Job summary

A staffing agency is seeking Customer Service Advisors in Barnsley to provide outstanding support in a fast-paced environment. You'll respond to customer enquiries via multiple channels and resolve issues while ensuring satisfaction. Ideal candidates demonstrate excellent communication skills and attention to detail. This is a flexible full-time office-based position at a pay rate of £12.97 per hour for approximately 12 weeks.

Qualifications

• Previous experience in a customer service role is desirable but not essential.
• Strong attention to detail and ability to multitask.
• Comfortable using computers and customer management systems.

Responsibilities

• Responding to customer enquiries via phone, email, and live chat.
• Resolving issues efficiently and ensuring customer satisfaction.
• Updating customer records accurately using internal systems.
• Working collaboratively with other departments to solve problems.
• Providing product and service information to help customers.

Skills

Excellent communication

Problem-solving

Positive attitude

Attention to detail

Multitasking

Job description

Are you passionate about helping people? Do you thrive in a fast‑paced, customer‑focused environment? Pertemps are looking for Customer Service Advisors to join the dynamic Royal Mail Dearne Valley team and deliver outstanding support to their valued customers.

What You’ll Be Doing

• Responding to customer enquiries via phone, email, and live chat in a friendly and professional manner
• Resolving issues efficiently and ensuring customer satisfaction
• Updating customer records accurately using our internal systems
• Working collaboratively with other departments to solve problems and improve the customer experience
• Providing product and service information to help customers make informed decisions

What We’re Looking For

• Previous experience in a customer service role (desirable, but not essential)
• Excellent communication and problem‑solving skills
• A positive attitude and willingness to go the extra mile for customers
• Strong attention to detail and ability to multitask
• Comfortable using computers and customer management systems

Working Hours, Pay Rate & Other Info

• 5 hours 6 out of 7 days, with 1 rota’d day off in the week. Must be fully flexible to work ALL days
• £12.97 per hour
• The duration of the assignment will be roughly 12 weeks from the intake date
• You will be based in the office full‑time
• We’re offering multiple intakes – 6th October, 13th October, 20th October and 3rd November