Customer Service Adviser - Flexible Hours, Great Benefits

We Manage Jobs(WMJobs); Pershore; On-site; GBP 21,000 - 23,000; Full time

Job summary

A local government authority in England is seeking a Customer Service Adviser for a permanent position. You will be part of a friendly team addressing diverse enquiries across multiple locations. The ideal candidate will excel in communication, remain calm under pressure, and work well within a team. The role offers competitive pay and a range of attractive benefits, including excellent pension and training opportunities.

Benefits

Excellent pension scheme with employer contributions

Generous annual leave entitlement

Committed training programme

Onsite nursery with discount

Discounted Gym and swim membership

Health and Wellbeing support

Cycle to Work scheme

Employee Discounts with partner companies

Responsibilities

• Handle a variety of enquiries at contact centres.
• Switch between topics and departments.
• Provide calm and effective customer support.

Skills

Enthusiasm for helping customers

Effective oral communication skills

Effective written communication skills

Ability to keep calm under pressure

Team player

Job description

A local government authority in England is seeking a Customer Service Adviser for a permanent position. You will be part of a friendly team addressing diverse enquiries across multiple locations. The ideal candidate will excel in communication, remain calm under pressure, and work well within a team. The role offers competitive pay and a range of attractive benefits, including excellent pension and training opportunities.