Customer Service Adviser

The Best Connection Group Limited; Paignton; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established staffing agency in Paignton is seeking passionate Customer Service Representatives for ongoing temporary work. This role involves responding to customer enquiries and administrative tasks, with flexible shifts available. Ideal candidates will possess a customer service mindset and be able to work at least one weekend day. Opportunities for permanent positions may follow successful trial periods.

Benefits

Weekly pay

28 days paid annual leave pro-rata

Pension contribution

Online payslips

Flexible shift patterns

Potential for permanent positions

Qualifications

• Passion for delivering outstanding customer service.
• Ability to handle queries professionally and efficiently.
• Flexibility to work weekends.

Responsibilities

• Responding to customer enquiries via phone, email, or in-person.
• Handling general administrative duties and data entry.
• Updating customer records accurately.
• Providing product or service information and resolving issues promptly.
• Collaborating with the team to ensure excellent service delivery.

Job description

Overview

Are you passionate about delivering outstanding customer service? Are you looking for a long-term opportunity with a supportive team and steady hours? We are currently recruiting for Customer Service Representatives on behalf of our established client in Paignton.

Location - Easily accessible via local bus routes

Job Type: Ongoing temporary work with potential for long-term opportunities

Shifts Available:

• Full-time or part-time hours available
• Shift options: 09:00 - 17:00 or 10:00 - 18:00
• Must be available to work at least one weekend day

About the Role

As a Customer Service Representative, you will play a key role in delivering first-class support to customers, both over the phone and through administrative tasks. You\'ll be the first point of contact for queries, ensuring all customer interactions are handled professionally and efficiently.

Key Responsibilities

• Responding to customer enquiries via phone, email, or in-person
• Handling general administrative duties and data entry
• Updating customer records accurately
• Providing product or service information and resolving issues promptly
• Working as part of a collaborative team to ensure excellent service delivery

Benefits / Why join

• Weekly pay
• 28 days Paid Annual Leave 2025 pro-rata for PAYE (inclusive of statutory holiday)
• Pension contribution
• Online payslips
• Choice of long term, short term and odd days or weekends available
• Flexible shift patterns
• Ongoing assignments throughout 2025
• Possible permanent positions following successful trial periods