Customer Service Administrator - Part Time

Office Angels; Stafford; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading employment agency in Stafford is seeking a part-time Customer Service Administrator to enhance customer communication and support inquiries. This role requires a proactive individual with customer service experience, excellent communication skills, and proficiency in Microsoft Office. Join a dynamic team and contribute to a thriving industry while enjoying a hybrid working pattern. Competitive daily rate of £97 plus holiday pay offered.

Benefits

Valuable experience in a thriving industry

Engaging and supportive team

Career development opportunities

Fun and friendly work environment

Qualifications

• Previous experience in customer service or administration.
• Strong communication and interpersonal skills.
• A positive attitude and a passion for helping others.

Responsibilities

• Respond to customer inquiries via phone and email.
• Process orders and manage customer accounts efficiently.
• Provide product and service information to customers.
• Collaborate with team members to enhance customer satisfaction.
• Maintain accurate records and documentation.
• Assist in resolving customer issues promptly and effectively.

Skills

Customer service experience

Communication skills

Interpersonal skills

Proficiency in Microsoft Office Suite

Proficiency in CRM systems

Attention to detail

Problem-solving skills

Job description

Join Our Team as a Part Time Customer Service Administrator!

Are you ready to take your customer service skills to the next level? We are seeking an enthusiastic Customer Service Administrator to join our client's dynamic team in Stafford! This is a fantastic opportunity to work in the utilities industry with a company committed to empowering learners through exceptional retrofit training.

Role Overview

As a Customer Service Administrator, you will be the first point of contact for our client's valued customers. Your primary responsibility will be to ensure smooth communication and efficient processing of inquiries. If you are proactive, organised, and love helping others, we want to hear from you!

Contract Type

Temporary with scope to go permanent

Daily Rate

£97 + holiday pay + temp benefits

Working Pattern

Part Time, hybrid working

Key Responsibilities

• Respond to customer inquiries via phone and email
• Process orders and manage customer accounts efficiently
• Provide product and service information to customers
• Collaborate with team members to enhance customer satisfaction
• Maintain accurate records and documentation
• Assist in resolving customer issues promptly and effectively

What We're Looking For

• Previous experience in customer service or administration
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite and CRM systems
• A positive attitude and a passion for helping others
• Ability to work effectively both independently and as part of a team
• Attention to detail and problem-solving skills

Why Join Us?

• Be part of an engaging and supportive team!
• Gain valuable experience in a thriving industry
• Develop your skills and grow your career
• Work in a fun and friendly environment

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.