Customer Service Administrator

Hewett Recruitment; Redditch; On-site; GBP 26,000 - 32,000; Full time

Job summary

A recruitment agency is looking for a Customer Account Administrator in Redditch. The role involves providing administrative support to the Senior Customer Service Manager, managing office stock levels, and coordinating Health & Safety activities. The ideal candidate should have excellent organizational skills, proficiency in Microsoft Office, and the ability to work independently. Temp to Perm opportunities available.

Benefits

Temp to Perm opportunity

Supportive working environment

Opportunity to develop skills

Qualifications

• Strong administrative skills with proven attention to detail.
• Excellent written and spoken English.
• Ability to use own initiative and work independently.
• Highly organized with strong time management skills.
• Proficient in Microsoft Office and standard office systems.

Responsibilities

• Provide comprehensive administrative support to the Senior Customer Service Manager.
• Manage office stock levels and coordinate ordering.
• Coordinate Health & Safety activities and fire safety drills.
• Handle purchase requisitions and process orders.
• Maintain accurate records and perform data cleaning tasks.
• Manage communication via email and ensure timely responses.

Skills

Strong administrative skills

Excellent written and spoken English

Ability to use own initiative

Highly organized

Proficient in Microsoft Office

Professional communication skills

Job description

Job Title: Customer Account Administrator
Location: Redditch, UK
Salary: £31,440 per annum = £16.12 an hour
Contract Type: Temporary, ongoing

Hours: 9am till 5pm - Monday to Friday

We are seeking a highly organised and proactive Administrator to support our clients Senior Customer Service Manager with a variety of office and Health & Safety administrative tasks.

Key Responsibilities of a Customer Account Administrator

• Provide comprehensive administrative support to the Senior Customer Service Manager
• Manage office stock levels and coordinate ordering
• Coordinate Health & Safety activities including fire safety drills and first aid certification renewals
• Handle purchase requisitions and process orders
• Maintain accurate records and perform data cleaning tasks
• Manage communication via email and ensure timely responses
• Support day-to-day office operations with minimal supervision

Essential Skills & Experience Customer Account Administrator

• Strong administrative skills with proven attention to detail
• Excellent written and spoken English
• Ability to use own initiative and work independently
• Highly organized with strong time management skills
• Proficient in Microsoft Office and standard office systems
• Professional communication skills

Desirable

• Additional language skills (any language beneficial)
• Previous experience in a similar administrative or office support role
• Knowledge of Health & Safety procedures

What We Offer

• Temp to Perm opportunity (or ongoing temp assignment available)
• Supportive working environment
• Opportunity to develop your skills across varied responsibilities

If you're a detail-oriented administrator who thrives in a busy environment and can hit the ground running, we'd love to hear from you.