Customer Service Administrator

Holt Engineering; England; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service Administrator in Poole. You will be the primary point of contact for customers, managing enquiries and orders in a fast-paced environment. Candidates should have strong customer service experience and exceptional attention to detail. The position offers a salary of up to £29,000 per annum and Monday to Friday working hours.

Benefits

FREE onsite parking

Qualifications

• Previous customer service or sales admin experience is essential.
• Strong administrative skills with a focus on detail.
• Ability to multitask effectively.

Responsibilities

• Serve as the main point of contact for customers.
• Manage customer enquiries from beginning to end.
• Process orders and maintain proactive communication.

Skills

Attention to detail

Multitasking

Relationship building

Customer service experience

Strong administrative skills

Job description

Customer Service Administrator

Location: Poole
Salary: up to £29,000 per annum
Hours: Monday - Friday 7:30am - 4pm (early finish on Fridays)
FREE onsite parking

Our client is seeking an experienced professional who excels at building strong relationships, thrives in a fast-paced environment, and demonstrate exceptional attention to details and multitasking abilities.

Duties:

• Be the main point of contact for customers
• Handle customer enquiries from initial contact through to the end, providing consistent communication
• Manage your own accounts, and nurture that relationship
• Provide information and support regarding the services
• Process orders through the system, and be proactive with repeat orders
• Prepare accurate labour costings and generate detailed quotations
• Work closely with internal teams within the business
• Accurately loading sales orders into the system

Skills:

• Excellent attention to detail
• Strong desire to succeed
• Ability to multitask
• Strong ability to build relationships
• Previous customer service / sales admin experience is essential
• Strong administrative experience

To apply, please send an updated cv to (url removed) or APPLY NOW