Customer Service Administrator

Cameo Consultancy; Brackley; On-site; GBP 27,000; Full time

Job summary

A leading company in the administration sector is seeking a Customer Service Administrator to join their supportive team in Brackley. The role focuses on delivering high levels of customer service to major corporate accounts while handling daily interactions. With a full-time schedule and opportunities for training and advancement, this position offers a competitive salary of up to £26,500 plus benefits.

Benefits

23 days holiday + bank holidays

Birthday day off after one year service

Annual performance and company related bonus

Training, development, and progression

Qualifications

• Experience in customer service is essential.
• Strong organizational skills with attention to detail.
• Ability to adapt in a dynamic environment.

Responsibilities

• Log and match customer contracts to goods ordered.
• Process orders and liaise with customers daily.
• Provide updates and manage credit control for key accounts.

Skills

customer service

sales order processing

administration

Tools

bespoke CRM systems

Job description

We have only the best roles at Cameo Consultancy

• J6872_1751368746 : Customer Service Administrator

Customer Service Administrator

• Reference: J6872_1751368746
• Job Type: Permanent
• Location: Brackley, Northamptonshire
• Skills: customer service, sales order processing, administration
• Industry: Admin and Secretarial

As Customer Service Administrator you will be working as part of a supportive team who deliver first class service to their customers. The role is full time and permanent working onsite in their large, open plan modern Brackley office. The company have been established since 2010 and has grown to over 300 locations. Hours are Monday to Friday 8.30 am to 5.00 pm and offering a starting salary of up to £26,500. This role will suit a customer service professional who wants to grow with the business.

Purpose of the role:

To deliver high levels of customer service working with major corporate accounts. The role is busy and varied and involves interacting with customers on a daily basis.

Key Accountabilities for The Customer Service Administrator:

• Logging and matching customer contracts to goods ordered
• Processing orders, sending out PO
• Sending out estimated delivery dates and dispatch confirmations
• Sending out contracts
• Liaising with customers daily basis providing updates, dealing with complaints
• Portal management
• Liaising with internal teams - accounts, sales and tendering
• Credit control for key accounts

Key Skills Required for the Customer Service Administrator:

• High levels of customer service over the phone and by email
• Highly organised with excellent levels of attention to detail
• Adaptable in a changing environment
• Credit control experience
• Strong IT skills, worked with bespoke CRM systems would be beneficial

What's in it for you?

• A starting salary of up to £26,500
• Based onsite Mon - Fri 8.30 - 5.00 pm (30 mins lunch and two 15 min breaks)
• 23 days hol + bank hols (you can also buy and sell hols days)
• Birthday day off (after one year service)
• Training, development and progression
• Annual performance and company related bonus

Customer Service Officer (Life Science Graduate)

Birmingham, West Midlands

Karcher Branch Manager

£42000 - £45000
per annum + OTE of up to £70.000

Biotech Sales Specialist

£50000 - £55000
per annum + 25% annual salary bonus, car/allowance

Oxford, Oxfordshire

Biotech Sales Specialist

£50000 - £55000
per annum + 25% annual salary bonus, car/allowance

Hemel Hempstead, Hertfordshire

Events Administrator

Banbury, Oxfordshire

Brackley, Northamptonshire

Banbury, Oxfordshire

Lease Administrator

Daventry, Northamptonshire

HR Generalist

Brackley, Northamptonshire

Hire Desk Coordinator

Chadderton, Greater Manchester

Health and Safety Officer

Banbury, Oxfordshire

Marketing Executive

£33000 - £37000
per annum + bonus, 25 days holiday and more