Customer Service & Administrative Coordinator

WE Talent; Colchester; On-site; GBP 27,000; Full time

Job summary

A growing business near Colchester is seeking an enthusiastic Customer Service & Office Administrator. This full-time role involves handling calls, processing orders, and supporting a friendly office team. Ideal candidates will have previous customer service experience, strong communication skills, and good IT knowledge. Join a supportive team that offers long-term stability and a great pension contribution. A driving license and own vehicle are essential due to the rural location.

Benefits

Friendly team environment

Great pension contribution

Long-term career stability

Qualifications

• Previous experience in customer service or office support.
• Strong communication skills and a friendly telephone manner.
• Good IT skills, particularly in Microsoft Office.
• Highly organized with good attention to detail.

Responsibilities

• Handle incoming calls and emails, providing excellent customer service.
• Process orders and update customer details.
• Manage paperwork, filing, and general administrative duties.
• Support the office team with day-to-day tasks.
• Liaise with suppliers and customers to ensure smooth operations.
• Provide updates on orders, deliveries, and queries.

Skills

Communication skills

Customer service experience

Organizational skills

IT skills (Microsoft Office)

Teamwork

Job description

A growing business near Colchester is seeking an enthusiastic Customer Service & Office Administrator. This full-time role involves handling calls, processing orders, and supporting a friendly office team. Ideal candidates will have previous customer service experience, strong communication skills, and good IT knowledge. Join a supportive team that offers long-term stability and a great pension contribution. A driving license and own vehicle are essential due to the rural location.