Customer Service/Admin - Potential for Perm

Office Angels; Eastleigh; On-site; GBP 20,000 - 25,000; Part time

Job summary

A customer service solutions provider is looking for a dedicated Customer Service/Admin Professional in Eastleigh. The role includes providing customer support, assisting with administrative tasks, and collaborating with healthcare professionals. Candidates should have customer service experience, excellent communication skills, and be proficient in Microsoft Office. The organization offers a supportive work environment and opportunities to grow.

Benefits

Weekly pay

Up to 28 days annual leave

Access to free eyecare vouchers

Temp of the Month awards

Discount schemes

Access to online LinkedIn Learning courses

Qualifications

• Experience in customer service is required.
• Strong verbal and written communication skills are necessary.
• Proficiency with Microsoft Office and various software applications is expected.
• Ability to efficiently multitask and prioritize workload in a busy environment is essential.

Responsibilities

• Provide exceptional customer support through various channels.
• Assist with data entry, scheduling, and maintaining records.
• Collaborate with healthcare professionals for effective service delivery.
• Handle patient queries professionally and empathetically.
• Contribute ideas in team meetings for service improvement.

Skills

Customer service experience

Excellent communication skills

Proficient in Microsoft Office

Ability to multitask

Friendly demeanor

Job description

Join Our Client's Team as a Customer Service/Admin Professional!
Location: Southampton
Contract Type: Temporary

Are you passionate about providing excellent customer service in the medical and health industry? Do you thrive in a fast-paced, dynamic environment? If so, we want YOU to be part of our client's cheerful team in Southampton!

Why Join Our Client's Team?

At our organisation, we believe that every interaction matters. As a key player in the customer service and admin team, you will help create a welcoming experience for their clients while supporting their dedicated staff. We're looking for someone who is enthusiastic, organised, and ready to make a difference!

What You'll Do:

• Provide exceptional customer support by answering inquiries via phone, email, and in-person.
• Assist with administrative tasks, including data entry, scheduling, and maintaining records.
• Collaborate with healthcare professionals to ensure seamless communication and service delivery.
• Handle patient queries with empathy and professionalism, ensuring they feel valued and heard.
• Contribute to team meetings and share ideas for improving our services!

Who We're Looking For:

• Have experience in customer service.
• Possess excellent communication skills, both verbal and written.
• Are proficient in Microsoft Office and comfortable using various software applications.
• Can multitask efficiently and prioritise your workload in a busy environment.
• Exhibit a friendly demeanour and approach every situation with positivity!

What Our Client Offers:

• A supportive and friendly work environment.
• Opportunities to learn and grow.
• Competitive pay for your valuable contributions.
• A chance to make a real difference in the lives of their clients and the community!

Benefits of becoming an Office Angels Temp:

1. Weekly Pay
2. Up to 28 days annual leave
3. Dedicated consultant to support your job search
4. First opportunity to see permanent positions
5. Access to free eyecare vouchers
6. Temp of the Month awards
7. Access to Boost, for online discounts
8. Timesheets can be completed on mobile devices
9. Discount schemes
10. Access to Well-being platforms
11. FREE access to online LinkedIn Learning courses.

Next steps… Contact Kat Bennett at Office Angels South Coast [[e-mail]] to hear about this or other opportunities. Alternatively, upload your CV to the Office Angels Website homepage

Office Angels is an employment agency and business. We are an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.