Customer Service & Admin Coordinator - Flexible Hours

Trescal LTD; East Midlands; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading calibration services company in the UK is seeking a Customer Services Administrator in Derby. You will be responsible for delivering exceptional customer service and managing inquiries efficiently. The role includes facilitating visitor access and maintaining relationships internally and externally. Candidates should have experience in customer service and excellent communication skills. This position offers a competitive salary, flexible working options, and a comprehensive benefits package including training, holiday options, and wellness programs.

Benefits

Competitive salary

Continuous development and training plan

25 days holiday and the option to buy/sell days

Flexible working options

Access to the Trescal PerksHub

Employee well-being programme

Medical Health Cash Plan

Pension and Life Assurance Scheme

Cycle to work scheme

Gym membership discounts

Qualifications

• Previous experience in a Customer Service or administrator role.
• Knowledge of Office Suite.
• Proven ability to manage multiple tasks efficiently.

Responsibilities

• Deliver exceptional customer service and deal with queries.
• Facilitate visitor access and monitor customer assets.
• Act as central point of contact for emails and liaise with departments.

Skills

Customer Service experience

Excellent IT skills

Communication skills

Organisational skills

Team-oriented

Job description

A leading calibration services company in the UK is seeking a Customer Services Administrator in Derby. You will be responsible for delivering exceptional customer service and managing inquiries efficiently. The role includes facilitating visitor access and maintaining relationships internally and externally. Candidates should have experience in customer service and excellent communication skills. This position offers a competitive salary, flexible working options, and a comprehensive benefits package including training, holiday options, and wellness programs.