Customer Service & Admin Coordinator

Office Angels; Canterbury; On-site; GBP 14,774 - 21,042; Part time

Benefits offered by this job

Weekly Pay

Up to 28 days annual leave

Dedicated consultant support

Access to free eyecare vouchers

Temp of the Month awards

Mobile timesheet completion

Perks at work

Discount schemes

Access to Well-being platforms

Job summary

A recruitment agency is looking for a Customer Service Administrator to join their team in Central Canterbury. The role involves taking client enquiries, supporting them professionally, and arranging appointments via Outlook and MS Teams. Candidates should have prior experience in administration and strong IT skills, with the ability to work in a KPI-driven environment. This position offers weekly pay, annual leave, and the possibility of permanent employment.

Qualifications

• Experience in a customer-focused administration role.
• Ability to work in a busy KPI-driven environment.
• Exceptional IT skills.
• Quick learning of new systems.

Responsibilities

• Taking enquiries from clients over email and the phone.
• Supporting clients in a friendly and professional manner.
• Arranging appointments and sending invites via Outlook and MS Teams.
• Collating reports and correspondence ensuring deadlines are met.
• Completing detailed and accurate records.
• Accurately inputting data onto Excel.
• Using multiple IT systems.
• Working to KPIs and targets daily.

Skills

Customer focus

Administration experience

IT skills

Quick learner

Tools

Excel

Outlook

MS Teams

Job description

A recruitment agency is looking for a Customer Service Administrator to join their team in Central Canterbury. The role involves taking client enquiries, supporting them professionally, and arranging appointments via Outlook and MS Teams. Candidates should have prior experience in administration and strong IT skills, with the ability to work in a KPI-driven environment. This position offers weekly pay, annual leave, and the possibility of permanent employment.