Customer Service Admin

Search; England; On-site; GBP 24,000; Full time

Job summary

A fast-growing family-run business in Sheffield is seeking a Customer Service Administrator to provide excellent customer service and manage office tasks. The role offers a competitive benefits package and opportunities for career growth. Ideal candidates will have experience in customer service or office administration and possess strong communication skills. This permanent position operates full-time hours, providing a chance to make a significant impact in a friendly environment.

Benefits

Competitive benefits package

Supportive working environment

Career growth opportunities

Qualifications

• Experience in office administration or customer service.
• Ability to handle challenging situations confidently.
• Strong attention to detail and independent work skills.

Responsibilities

• Deliver excellent customer service via phone and email.
• Manage enquiries and support customer accounts.
• Perform general office administration tasks.

Skills

Customer service

Office administration

Attention to detail

Effective communication

Problem-solving

Job description

Job Title: Customer Service Administrator

Salary: 24,000 per year

Location: Sheffield

Hours of Work: Full time, between 8am-6pm

Duration: Permanent

Start Date: ASAP

Are you a proactive and organised professional with a knack for customer service? Our client, a fast-growing family-run business in Sheffield, is looking for a Customer Service Administrator to join their busy office team. This is a fantastic opportunity to step into a role where you'll make a real impact and grow with the company.

Key Responsibilities

• Deliver excellent customer service via phone and email
• Manage enquiries and provide support to customer accounts
• Carry out general office administration tasks
• Handle basic accounting duties, including accounts receivable/payable and general ledger
• Respond to internal emails within agreed KPIs

Ideal Candidate

• Has experience in office administration or customer service
• Is confident on the phone and can handle challenging situations
• Pays close attention to detail
• Can work independently and take initiative
• Communicates effectively and puts the customer first

What's on Offer

• Competitive benefits package
• Friendly and supportive working environment
• Opportunities for career growth within a growing business

If you're ready to take the next step in your career and join a dynamic team, this role could be perfect for you.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.