Customer Sales Specialist (UPVC / Window & Door Parts)

Ernest Gordon Recruitment; Batley; On-site; GBP 26,000 - 30,000; Full time

Job summary

A family-run business in Batley seeks a Customer Sales Specialist to provide sales support for UPVC, window, and door parts. The ideal candidate will possess strong customer service skills and knowledge of technical products. Responsibilities include assisting customers at the trade counter, identifying parts, and offering technical advice. This role offers a salary of £26,000 - £30,000 DOE along with benefits including product training and an early finish on Fridays.

Benefits

Product training

Bonus

Early Friday finish

Company benefits

Qualifications

• Demonstrated experience in sales or customer service roles.
• Familiarity with UPVC, windows, or door hardware.
• Ability to provide technical support and advice.

Responsibilities

• Assist customers at the trade counter, via phone, and email.
• Identify and supply UPVC, window, and door parts.
• Provide technical advice and guidance to customers.

Skills

Customer service orientation

Knowledge of UPVC and windows

Technical advice provision

Job description

Customer Sales Specialist (UPVC / Window & Door Parts)

£26,000 - £30,000 DOE + Product Training + Bonus + Early Friday Finish + Company Benefits

Leeds / West Yorkshire

Are you a skilled sales or customer service professional with knowledge of UPVC, windows, or door hardware looking to join a well-established family business?

Established over 30 years ago, this family-run business supplies high-quality UPVC, window, and door hardware to tradespeople, locksmiths, and DIY customers across the UK. Known for its technical expertise and exceptional service, the company has built a strong reputation as a trusted partner in the industry.

In this role, you will assist customers at the trade counter and over the phone, identify and supply the correct parts, manage stock, and provide technical advice. You'll support both trade professionals and DIY customers, helping to ensure smooth day-to-day operations and excellent service.

This role would suit a customer-focused sales or service professional with knowledge of UPVC, windows, or door hardware, who enjoys working in a hands‑on, supportive, family‑run environment.

The Role

• Assist customers at the trade counter, over the phone, and via email
• Identify and supply the correct UPVC, window, and door parts
• Provide technical advice and guidance to customers

Manage s...