Customer Sales Coordinator

Hales Group; England; On-site; GBP 30,000 - 32,000; Full time

Job summary

A reputable recruitment agency in Bury St Edmunds is seeking a highly organised Customer Sales Co-ordinator to support a field-based sales team. This role involves managing sales processes, analysing data for new business opportunities, and ensuring effective communication with customers. Candidates should have experience in sales operations and excellent analytical skills, with a salary range of £30,000 to £32,000 per annum.

Qualifications

• Experienced in sales operations, sales support, or a data-focused role.
• Strong analytical and research skills with proficiency in Excel.
• Experience with CRM systems and data visualisation tools is advantageous.

Responsibilities

• Manage all administrative aspects of the sales process.
• Ensure timely follow-up on customer enquiries.
• Maintain accurate records in CRM and internal systems.
• Analyse data to identify new business opportunities.
• Research markets and competitors to build a qualified lead pipeline.
• Generate and present reports to support sales strategy.

Skills

Sales operations experience

Strong analytical skills

Research skills

Proficiency in Excel

CRM systems experience

Data visualisation skills

Excellent communication skills

Organisational skills

Ability to multitask

Tools

Salesforce

Power BI

Job description

Customer Sales Co-ordinator

Bury St Edmunds, Suffolk

Permanent

Monday to Friday, 37.5 hours per week

£30,000 to £32,000 per annum

We are seeking a highly organised and detail‑oriented Customer Sales Co‑ordinator to provide vital support to a field‑based sales team. The role focuses on managing administrative processes, analysing data to uncover new business opportunities, and ensuring seamless communication between internal teams and customers.

Key Responsibilities

• Manage all administrative aspects of the sales process, from appointment scheduling to order fulfilment
• Ensure timely follow‑up on customer enquiries and assist with after‑sales service
• Maintain accurate records in CRM and internal systems
• Analyse internal and external data to identify new business opportunities
• Research markets, competitors, and potential clients to build a qualified lead pipeline
• Generate and present reports to support sales strategy and planning
• Track and report on key sales metrics
• Work closely with field sales representatives to provide accurate data, leads, and sales materials
• Communicate regular updates on leads, appointments, and customer feedback

Requirements

• Experienced in sales operations, sales support, or a data‑focused role
• Strong analytical and research skills with proficiency in Excel and database tools
• Experience with CRM systems (e.g., Salesforce) and data visualisation tools (e.g., Power BI) is advantageous
• Excellent communication and organisational skills
• Ability to multitask, manage priorities, and work independently
• High attention to detail and accuracy
• Proactive, problem‑solving mindset with a collaborative attitude

If you are interested in this position, please contact Scarlett or Janine on (phone number removed) or apply with a current CV to (url removed)