Customer Sales Assistant

ABB LTD; Crewe; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading UK-based company is seeking a Customer Sales Assistant in Crewe. The role focuses on delivering exceptional customer service and building relationships while prioritising safety standards. Candidates should be adaptable, resilient, and energetic. Responsibilities include handling customer inquiries, preparing quotes, and ensuring product safety throughout the branch. Training is provided, making this an excellent opportunity for those new to the field.

Qualifications

• No prior experience required; training will be provided.
• High energy level and strong work ethic are essential.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Handle customer requests and provide product information.
• Prepare quotes and assist with customer purchases.
• Ensure safe movement of products throughout the branch.
• Adhere to safety procedures and policies.

Skills

Adaptability

Resilience

Tenacity

Customer service orientation

Job description

Customer Sales Assistant

As a Customer Sales Assistant, you'll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we're looking for someone who is friendly, approachable, and eager to provide a high level of service. You'll become familiar with many of our customers on a first‑name basis.

In this role, you'll:

• Handle customer requests and provide product information
• Prepare quotes and assist customers with their purchases to help boost sales
• Ensure the smooth and safe movement of products throughout the branch
• Maintain a safe working environment by adhering to all safety procedures and policies

Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.

Who you are

You don't need prior experience—we can teach you everything you need to know! However, we're looking for someone who is:

• Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
• Comfortable in a busy, fast‑paced environment, where no two days are the same
• Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues