Customer Sales Assistant

Travis Perkins Trading Company Limited; Buckler's Park; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading builders' merchant in the UK is seeking a Customer Sales Assistant to deliver exceptional customer service and ensure safety in the branch. Responsibilities include handling customer requests, preparing quotes, and maintaining a safe environment. Ideal candidates should be friendly, adaptable, and thrive in a fast-paced setting. This role offers competitive salary, bonuses, and various employee perks, with opportunities for career growth.

Benefits

Competitive annual salary

Performance-based bonuses

Generous pension scheme

Exclusive discounts

Wellbeing support

Work-life balance benefits

Qualifications

• Friendly and outgoing, contributing to a positive workplace culture.
• High energy level and a tenacious work ethic.
• Comfortable in a busy, fast-paced environment.

Responsibilities

• Handle customer requests and provide product information.
• Prepare quotes and assist customers with their purchases.
• Maintain a safe working environment by adhering to all safety procedures.

Skills

Customer service

Adaptability

Communication

Teamwork

Job description

As a Customer Sales Assistant, you'll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we're looking for someone who is friendly, approachable, and eager to provide a high level of service. You'll become familiar with many of our customers on a first-name basis! In this role, you'll:

• Handle customer requests and provide product information
• Prepare quotes and assist customers with their purchases to help boost sales
• Ensure the smooth and safe movement of products throughout the branch
• Maintain a safe working environment by adhering to all safety procedures and policies

Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.

We are the UK's leading builders' merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we're passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you're assisting customers, working behind the scenes, or delivering goods, there's always an opportunity to thrive with us. Join us today and discover why we're the go-to choice for builders!

You don't need prior experience—we can teach you everything you need to know! However, we're looking for someone who is:

• Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
• Comfortable in a busy, fast-paced environment, where no two days are the same
• Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues

What's in it for you

• Competitive annual salary
• Performance-based bonuses to reward your hard work
• Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
• Generous contributory pension scheme to secure your future
• Exclusive discounts across various Group businesses, including 20% off at Toolstation
• Wellbeing support to help you stay at your best
• MyPerks discounts at top retailers, restaurants, and more!
• Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance